Online Church directory

Contact Us

Our goal is to provide excellent customer service and outstanding product support to all of our Online Church Directory partners. We understand the importance of staying current in this fast paced technology driven world, so we stand ready to help when you need us.

Office Address

800 N. Weinbach Ave. Suite #810
Evansville, IN 47711

Hours of Operation

Mon – Fri: 8am-5pm
Sat -Sun:  Leave Us a Message

FAQ

Below are answers to some common questions. You can find additional information by searching the CTRN Support Center

I can't Login, who should I contact for help?

Your first step is to contact your directory admin. Your admin can reset passwords for you. If you are still stuck, send us an email. 

I forgot my web address. How can I find my directory?

Contact your organization directly. Your admin or main contact can send you the link. You may also want to check your website to see if there is a link on the homepage. Lots of our customers link to the directory from their website. Do not fill out a new trial form. 

I'm not getting the password reset email. Why?

Make sure your username and email in the directory match what you enter into the password reset fields. This is required to receive the email.

 

I downloaded the app. what is a Mobilecode?

In order to connect the directory to the app you need to enter your mobilecode, which is the first part of your url. For example, if your url is grace.ctrn.co your mobile code is grace. This can also be found on your homepage banner. 

Is the mobile app required to view my directory?

Nope! You can view your directory on any device simply by using the internet browser. The app is not required, only an option.

Can I pay my invoice online?

Yes! for convenience all admins can view past and current invoices and pay online by going in the admin tab, and clicking on payments and invoices. 

Questions?

Always contact your organization first for help with directory issues. If you still need help we’re happy to assist!

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